Instagram DM Automation helps modern brands scale conversations and lead collection effortlessly. Learn how to Automate Instagram DMs using SendPulse. This tool combines messaging automation with CRM features to help you turn Instagram into a conversion hub.
TLDR;
SendPulse enables Instagram DM automation with visual flows, keyword triggers, and user segmentation. Great for ecommerce, agencies, and B2B brands looking for marketing automation in one dashboard.
Why Use Instagram DM Automation?
- Respond Anytime 24/7 to story mentions, comments, and DMs
- Build a CRM-backed contact list
- Send broadcast messages
- Personalize flows based on user behavior
- Integrate with email, SMS, and more
How to Set Up And Automate Instagram DMs Using SendPulse?
It’s simple, you just have to follow these steps to Automate Instagram DMs using SendPulse. These steps are as follows:
Step 1: Create a Free SendPulse Account
- Visit: sendpulse.com
- Sign up and connect your Instagram Business account
Step 2: Access Chatbot Builder
- Use SendPulse’s visual Chatbot Builder
- Drag and drop blocks to customize the user flow
Step 3: Use Keyword Triggers
- Set up a flow triggered by keywords like “catalog”, “price”, or “offer”
- Include buttons, quick replies, or link to products
Step 4: Automate Replies to Story Mentions
- Activate “Story Mention” triggers
- Send thank-you messages or promos, and even request feedback.
Step 5: Segment Your Targeted Audience
- Store user and audience data (e.g., email, phone) for future targeting
- Create tags or attributes for filtering audiences
Step 6: Send Instagram Broadcasts
- Use DM Campaigns to send updates like product drops or sale alerts
- Schedule them based on timezone or behavior
You can use SendPulse to link Instagram direct messages with full-funnel automation for email and text messages. This is how you can Automate Instagram DMs using SendPulse. Brands that want an all-in-one marketing solution will love it.
